• About us
• Diagnostics
• Consultants
• CT Scanner
• Laser Surgery
• Ultrasound
• Endoscope
• Other Equipment
• Pet Cases
• Pet Care
• Specials
• Pet Boarding
• Hospital Tour

Our architects have designed a Sante Fe style building, that suits the natural desert climate where Penticton is located. This adobe style architecture is stylized to resemble the original structures built by Spaniards in 1604, Sante Fe, New Mexico. Although not an identical replica, it maintains the original feel of the style.

We have created two seperate entrances/reception areas into our hospital. One reception area is designated specifically for cats, to help keep them as safe as possible on arrival. Your feline friend will be happy to know, that no dogs are allowed on their side of the room !

The cat exam rooms are connected directly to the cat reception area. The room and table size is designed with the comfort of your pet in mind. Our most commonly used cat exam room, is built with a window to the outside for your cat's viewing pleasure.

CAT WARD

If your feline friend spends time in the hospital, they are housed in our specially designed, quiet, cats only ward. This room is situated behind the cat exam rooms, with a window for natural lighting.

The dog reception area was created, keeping in mind your pets possible need to be able to move around, or move away from other dogs if they are feeling shy. Your dog will be happy or in some cases sad to know that the cats have their own reception area.

Both of our dog exam rooms were designed with ample space to ensure comfort for you and your pet. (Be they a great dane or a chihuahua). Located just behind our dog exam rooms is a an easy walk on scale to monitor your canine companion's weight.

When your canine companion spends time in our hospital, they are housed in our specially designed, dogs only ward. This ward was designed for the comfort of all sizes of dogs in mind. The large heated floor runs have lots of room to move for large breed dogs & the smaller kennels provide that secure feeling for the smaller breeds.

PHARMACY

Behind reception and between the dog and cat examination rooms we have a pharmacy. Here we keep the most recent and commonly used medication in stock. Many of these drugs are veterinary specific, meaning they are tailored for use in your pets. Your prescriptions can be filled while you wait, but if you call in advance, we can generally have them ready and waiting for you if it's a simple refill. In addition, we have an excellent inventory clerk on staff, to help us locate any special medications you might need, that are more difficult to find!

TREATMENT

We have a spacious treatment area, equipped with seven treatment stations for different purposes (patient treatments, minor procedures, induction of anesthesia are a few examples). This allows each of our doctors to treat your pet individually, as needed, in a timely fashion. It allows for an easy flow of staff, equipment & patient. One of our treatment stations is seperate from the other six, for the purpose of dental procedures. All dental equipment, including the portable dental radiograph unit are easily accesible from here.

LABORATORY

This section, connected to our treatment area, is where all of our regular in house testing is completed. The lab is equipped to allow the performance of various general and specialized blood analysis , urinalysis, culturing, and cytologies. Having an in house lab gives us prompt test results allowing the doctors to diagnose & start treatment of your friend faster.

ICU

We have an Intensive Care Unit (ICU) connected to our treatment area. Our ICU is equipped with theraputic monitoring equipment, oxygen access, and various sized kennels, allowing us to carefully monitor and treat your pet when intensive care is required. This area is also used to recover patients that have undergone a general anesthetic, they can be monitored closely until a full recovery, then they are moved back into the regular wards.

SURGICAL PREP/AUTOCLAVE ROOM

This room, adjacent to the surgery suite, allows the doctors to prepare and gown for surgery in a clean environment. It is equiped with a special non-contact scrub sink for this purpose. As well. on the other side of the room, we have a space allotted for the sterilization of instruments and surgical packs.

SURGICAL SUITE

Our self-contained surgical suite is equipped with multiple oxygen outlets, adjustable heated surgical tables, surgical lighting, and specialized air flow. The equipment storage cupboard is designed to be accessed from both surgery and the prep/autoclave room, to minimize traffic into surgery during procedures.

IMAGING

This specially designed, lead shielded room, houses our new diagnostic CT scanner, and radiograph machine & as well a smaller radiograph developing room. The lead window allows the doctors & RAHT's to closely monitor your pet during a CT procedure from the CT control/consultation room.

CT CONTROL/CONSULTING OFFICE

This multipurpose office is the control room for the CT scanner, and general purpose doctor consultation room. The doctors also use this room for telemedicine referals and to discuss those cases with the specialist.

THE LIBRARY

At almost any time of day, you can find someone working away in the library. A vast array of books, as well as our online support are all located in here. Doctors stay up to date on the latest diagnostic & treatment options by reviewing a variety of scientific veterinary journals, publications & through internet veterinary only services.

THE STAFF ROOM

This is the area where we tend to go, when we need a quite moment. It's situated right near cat boarding, so often the staff go in on their break and spend some time snuggling the cats ! There is also a door onto the top of the building, where we can go and get some sun during our great summers.

BUSINESS OFFICES

There are two main business offices on the top floor of the hospital where all the day to day runnings of the hospital take place. One large office is shared by our office manager and inventory clerk, while the other is occupied by our bookeeper.

ISOLATION

We have a self contained isolation ward designed for optimal care of your pet, while protecting the other animals in the hospital in cases where your pet may have a contagious illness. It has a specially designed air flow system, to ensure that all contaminants will not flow back into the hospital circulation. There are runs, kennels, oxygen hook-up, treatment area, bath area and a kitchen area. In addition, isolation has its own laundry facility ensuring nothing leaves this section of the hospital.

CAT BOARDING

Cat boarding is located on the top floor of the building near the staff room. Boarding cats are are housed in kennels of various sizes depending on their needs. Plenty of natural light is provided from windows on two walls. In addition, to keep your cats entertained, we show special cat movies through the day starring birds and squirrels. We will do whatever we can to ensure your pet has a comfortable stay. Just let us know about anything special for your cat - do they like to be brushed, any special time of day for special treats, do they have a special blanket or bed that makes them feel safe? Let us know, bring it along, and we'll take care of your pet, like they are our own!

DOG BOARDING

Our dog boarding facility is located on the bottom floor of the hospital, with various sizes of runs and kennels to help meet your individual boarding needs. The floors of the runs are hot water heated to make sure your friend is always warm and cozy. We are more than happy to provide blankets and bedding, food and water dishes, but if your special friend has anything of his own that he or she wants to bring along for their sleepover, please feel free to bring it. Whatever will help to make their stay as comfortable as possible is always welcome. We have a special outdoor offleash area where we can run around and throw the ball for your friend, so please bring a tossable toy, if your furry friend enjoys this type of activity !